Boulot Man Privacy Policy

This Privacy Policy applies to users of Boulot Man, including Clients, Technicians, Engineers, Independent professionals, Companies, Contractors, Business representatives, Project managers, Agents, Team members, Visitors to the Boulot Man website or applications, and other users interacting with Boulot Man services.

The information collected depends on the type of account you create, the services you use, your country, whether you request or provide services, whether you undergo verification, participate in payments or escrow, communicate through the Platform, join managed projects, and other interactions with Boulot Man.

The Boulot Man entity that provides the relevant Platform or service is generally responsible for determining how personal information is processed in connection with that service.

Different Boulot Man entities or service providers may be involved depending on User location, Payment method, Service type, Applicable law, Country of operation, or Project arrangement. Where required, additional country-specific privacy notices may identify the relevant legal entity and local representative.

Boulot Man may collect information directly from Users, automatically through use of the Platform, from other Users and from authorized third parties.

When a User creates an account, Boulot Man may collect: First name, Middle name, Last name, Display name, Username, Password or authentication credentials, Profile photograph, Telephone number, Email address, Country, City, Preferred language, Account type, Registration date, Account status, and related account preferences.

Passwords should be stored using appropriate security measures (salted hashing) and are not intended to be accessible in readable form by Boulot Man personnel.

For Client accounts, Boulot Man may collect: Full name, Profile photograph, Contact details, Country, City, Service locations, Saved addresses, Client type, Tasks posted, Projects posted, Hiring history, Quotations requested, Professionals contacted, Payment activity, Reviews, Dispute history, Support requests, Communication preferences, and other information provided by the Client.

Clients may also provide project-related information about properties, businesses, organizations or locations where work is requested.

For Technicians, Engineers and other Professionals, Boulot Man may collect: Legal name, Professional name, Profile photograph, Professional title, Trade or occupation, Skills, Service categories, Years of experience, Professional description, Education, Training, Qualifications, Certifications, Licences, Professional registration numbers, Portfolio information, Previous projects, Availability, Service location, Service radius, Work preferences, Equipment, Tools, Team capacity, Languages, References, Professional documents, Payout information, and Platform performance information.

For Company accounts, Boulot Man may collect: Legal company name, Trading name, Company logo, Business registration number, Tax identification number, Incorporation date, Country of registration, Registered address, Operating address, Website, Telephone number, Business email, Company type, Industry, Number of employees, Technical workforce size, Engineers, Project managers, Supervisors, Company description, Services offered, Operational capacity, Equipment, Fleet, Certifications, Professional licences, Insurance information, Project history, References, Key personnel, Banking or payout information, Authorized representative information, and other information relevant to verification or service eligibility.

Where identity verification is required or available, Boulot Man may collect or process: Full legal name, Date of birth, Nationality, Identification type, National ID number, Passport number, Residence permit details, Document issue country, Issue date, Expiration date, Front and back copies of identification, Selfie or facial image, Live identity verification data, Verification result, Verification timestamp, and Fraud or risk indicators.

Boulot Man may use specialized identity-verification providers to process some of this information. Identity documents are not intended to be publicly displayed.

Boulot Man may collect or verify information relating to: Qualifications, Professional licences, Certifications, Training, Professional memberships, Work history, References, Previous projects, Client confirmations, Business registrations, Company directors, Authorized representatives, Insurance, Operational capacity, Equipment, Team composition, and other information relevant to professional or company verification.

Verification information may be stored to maintain an audit trail and protect the integrity of Boulot Man's verification system.

Boulot Man may allow Users to create a unique username and public profile link (e.g., @josephelectric / boulotman.com/josephelectric).

Information displayed on public profiles may include: Display name, Username, Profile photo, Professional title, Company name, Company logo, Location at a general level, Services, Skills, Ratings, Reviews, Portfolio, Verification badges, Availability, Completed jobs, Completed projects, Experience, Service area, and other information intentionally made public.

Sensitive information such as Identity document numbers, exact residential addresses, banking details, private verification documents, and internal fraud or security records will not ordinarily be displayed publicly.

Boulot Man may record: Current username, Previous usernames, Date of username changes, Number of changes within applicable periods, Device or session information related to changes, and Security indicators.

Username change history may be retained to help prevent impersonation, fraud, abuse, account takeover, and misleading identity changes.

Boulot Man may process location information to support: Nearby professional discovery, Distance calculations, Task matching, Service availability, Project matching, Country-based Platform settings, Fraud prevention, Safety, and Localized services.

Location information may include: Country, City, Neighborhood, Postal area, User-entered service address, IP-derived approximate location, GPS location where permission is granted, and Service radius.

Precise location information will be used only where necessary and where appropriate permission exists. Boulot Man will not publicly display a User's exact home address unless the User intentionally provides it for a specific lawful purpose.

When Clients post tasks or projects, Boulot Man may collect: Task title, Description, Category, Service type, Project location, Schedule, Urgency, Budget, Payment preference, Uploaded photographs, Videos, Plans, Drawings, BOQs, Supporting documents, Client instructions, Site information, Quotations, Offers, Milestones, Completion information, and related communications.

Professionals and Companies may upload: Project names, Photos, Videos, Descriptions, Project locations, Completion dates, Client names, Project values, Certificates, References, and other work-related information.

Users are responsible for ensuring they have the right to publish portfolio materials. Boulot Man may remove content where privacy, intellectual-property or other legitimate concerns arise.

Boulot Man may process communications sent through the Platform, including: Messages, Task discussions, Quotations, Project instructions, Support chats, Dispute communications, Attachments, Notifications, and other Platform interactions.

Communications may be processed where necessary to deliver messaging functionality, support Users, prevent fraud, investigate abuse, resolve disputes, improve safety, enforce Platform rules, and comply with law.

Where payments are supported, Boulot Man or authorized payment providers may process: Account holder name, Bank details, Payment method, Payment-provider account details, Transaction amounts, Currency, Transaction reference, Payment status, Refund information, Escrow status, Milestone payments, Payout history, Billing information, Tax information, and Fraud-prevention data.

Boulot Man does not directly store full payment-card numbers where processing is handled by PCI-DSS compliant third-party payment gateways. Payment information is never publicly displayed.

Where escrow or milestone payments are used, Boulot Man may process information concerning: Funded amounts, Release conditions, Milestones, Payment dates, Work approval, Completion status, Dispute status, Refund requests, Payout status, and Transaction evidence.

Boulot Man may collect: Star ratings, Written reviews, Client reviews of Providers, Provider reviews of Clients, Review date, Associated task or project, Moderation status, Reports concerning reviews, and Evidence used to investigate disputed reviews.

When Users access Boulot Man, technical data collected automatically includes: IP address, Browser type, Operating system, Device type, Device identifiers, Application version, Language settings, Login timestamps, Referring pages, Pages visited, Session information, Error logs, Performance data, and Security-related activity.

Boulot Man may use cookies, local storage, pixels and similar technologies to maintain sessions, remember preferences, authenticate Users, protect accounts, understand Platform usage, measure performance, improve features, detect abuse, and support permitted marketing activities.

Boulot Man may receive information from: Payment providers, Identity-verification providers, Business registries, Professional bodies, Mapping providers, Authentication providers, Security providers, Referral partners, other Users, Project clients, Companies, References, and publicly available lawful sources.

Users may sometimes provide information concerning: Employees, Team members, References, Clients, Company representatives, Emergency contacts, Project stakeholders, or other persons.

Users must only provide another person's personal information where they have an appropriate legal basis or permission to do so.

Boulot Man may use personal information to: Create and manage accounts, Authenticate Users, Maintain public profiles, Generate profile links, Match Clients with Providers, Display nearby Professionals, Process task postings, Process project opportunities, Enable quotations, Facilitate hiring, Support messaging, Process payments, Support escrow, Manage milestones, Verify Users, Verify Companies, Detect fraud, Protect account security, Prevent impersonation, Moderate Platform activity, Handle support requests, Resolve disputes, Process reviews, Improve recommendations, Analyze usage, Maintain business records, Comply with law, Enforce Terms, and Protect the public.

Depending on applicable law, Boulot Man processes personal data on one or more legal grounds:

Boulot Man may use information such as Location, Service category, Skills, Experience, Ratings, Availability, Completed jobs, Company capacity, User preferences, and Task characteristics to recommend Providers, tasks, projects or other opportunities.

Professionals and Companies may appear in search or recommendation results based on: Relevance, Location, Service category, Availability, Verification, Ratings, Reviews, Completion history, Responsiveness, Platform performance, Profile completeness, and other legitimate quality signals.

Boulot Man may use automated systems to assist with: Fraud detection, Spam prevention, Identity-risk assessment, Matching, Search rankings, Content moderation, Risk scoring, and Security monitoring. Review mechanisms are provided where required by law.

Verification badges (Phone Verified, Email Verified, Identity Verified, Skills Verified, Professional Verified, Business Verified, Capability Verified) indicate that specific criteria were verified. Only verification status is public; underlying identity documents remain strictly confidential.

After a Client hires a Provider, Boulot Man discloses information necessary for the engagement, such as Client name, Service location, Contact method, Task details, Project instructions, and Schedule. Only information reasonably necessary for the engagement is shared.

For company or team-based projects, information may be shared with Company representatives, Project managers, Supervisors, Assigned Technicians, Team members, and Subcontractors limited to what is required for project execution.

For Boulot Man Concierge, personal and project data is processed for Professional selection, Site supervision, Coordination, Progress reporting, Scheduling, and Client representation.

Where Boulot Man helps assemble a team, information is used to Identify suitable Professionals, Evaluate skills, Check availability, Organize teams, Assign roles, and Monitor performance.

For Boulot Man Contractors enterprise projects, processing involves project personnel, contractors, engineers, site supervisors, payment information, and compliance records under separate project contracts.

Boulot Man uses trusted third-party providers for Hosting, Cloud infrastructure, Database storage, Identity verification, Payment processing, Analytics, Support, Email, SMS, Maps, and Security. All providers are bound by strict data-protection agreements.

Payment information is shared with authorized Banks, Payment processors, Financial institutions, and Escrow facilitators who process transactions under their own regulatory obligations.

Boulot Man may disclose information where required to comply with law, valid court orders, lawful government requests, investigate fraud, protect Users, or prevent serious harm.

In the event of a merger, acquisition, reorganization, or asset sale, personal data may be transferred subject to applicable data protection safeguards.

Public profiles intentionally display display name, username, profile photo, services, general location, ratings, reviews, and badges. Users should not post sensitive private information on public profiles.

Boulot Man strictly does NOT sell identity documents, banking details, private communications, or sensitive personal information to data brokers or third parties.

Users may receive platform news and opportunities with consent and can opt out of promotional emails at any time. Essential transactional notices will continue to be delivered.

Users may receive push notifications regarding task invitations, bids, messages, and security updates, and can manage preferences in their app or device settings.

Boulot Man employs industry-standard technical measures: Data encryption at rest and in transit, Multi-factor authentication, Role-based access control, Audit logging, Regular security audits, and Incident response protocols.

In the event of a detected personal data breach, Boulot Man will contain the incident, assess risk, and notify affected Users and relevant regulators in accordance with applicable laws.

Personal data is retained only as long as necessary to fulfill contractual obligations, resolve disputes, prevent fraud, and satisfy statutory tax and financial retention laws.

Users can request full account deletion. Public profile details are removed, while statutory audit, payment, and tax records are securely archived as required by law.

Users can temporarily deactivate their public profile without deleting past project history, stopping new incoming proposals while maintaining past records.

Users have rights to Access personal data, Correct inaccuracies, Request erasure, Restrict processing, Object to direct marketing, Receive portable copies, and File complaints with data protection authorities.

Users may request copies of personal data stored by Boulot Man. Identity verification will be required before fulfilling data requests.

Users can update profile information directly via dashboard settings or submit proof for sensitive changes like legal name or business registration numbers.

Users are entitled to request an export of their core profile and project data in a structured, machine-readable format (JSON/CSV).

Where processing relies on consent (e.g. optional marketing or precise GPS tracking), consent may be withdrawn at any time through account settings.

Users can disable GPS permissions on their device. When disabled, distance calculations can still be performed using manually entered cities.

Boulot Man is intended strictly for users of legal working age. Accounts found to be created by minors without authorization will be promptly deactivated.

Exact residential addresses are never displayed publicly on discovery cards. Detailed site addresses are only disclosed once a task has been officially accepted and funded.

Government IDs and passports are encrypted and stored in restricted private vaults accessible only by authorized verification staff.

Where facial verification is used to prevent impersonation, biometric data is processed solely for identity confirmation and never used for advertising.

Boulot Man utilizes behavioral monitoring, session checks, and dispute pattern analysis to detect fake accounts, scam attempts, and chargeback abuse.

Where accounts are suspended for violations, relevant logs and evidence are preserved for appeals and regulatory compliance.

When personal data is transferred across borders, Boulot Man ensures lawful transfer mechanisms, Standard Contractual Clauses, and equivalent data protection safeguards.

For cross-border assignments, project data is shared only with verified international participants involved in the contract.

Additional rights and notices may apply based on local data protection legislation in your jurisdiction.

Users in the EEA and UK enjoy full rights under GDPR/UK GDPR regarding data access, erasure, rectification, portability, and lodging complaints with supervisory authorities.

Boulot Man adheres to national data protection frameworks across Rwanda, Cameroon, Nigeria, Kenya, Ghana, South Africa, and Ivory Coast.

Boulot Man is not responsible for the independent privacy practices of external third-party websites linked on the platform.

When users share profile links or job postings to social networks, third-party social privacy terms apply.

Boulot Man QR codes link to public profiles and do not expose private ID or financial information.

Aggregated platform analytics are used to measure traffic, page performance, and marketplace feature adoption.

Anonymized and de-identified data may be used to analyze workforce trends and improve matchmaking efficiency.

AI tools assist in category matching, search relevance, and spam prevention without compromising sensitive personal data.

Boulot Man only requests personal data that is strictly necessary for service delivery, verification, and safety.

Staff access to personal records is partitioned by strict role-based access control, monitoring, and non-disclosure agreements.

Confidential architectural drawings, BOQs, and project plans uploaded by clients are protected by strict access control.

Users are responsible for safeguarding their login credentials, avoiding posting private phone numbers in public task titles, and reporting suspicious security events.

Contact information of professional references is used solely for verification and is never published publicly.

Company profiles show only authorized professional information; private personnel IDs remain strictly protected.

Public reviews show reviewer display name and general project context while protecting sensitive private contact details.

Evidence submitted during dispute resolution is shared only with the opposing party, mediators, and authorized adjudicators.

Boulot Man evaluates all government and law-enforcement requests for legal validity before disclosing required records.

Users may file privacy inquiries directly with the Boulot Man Data Protection Officer at office@boulotman.com.

When this policy is updated, the revised date will be reflected at the top of the document, with advance notice provided for material changes.

This Privacy Policy operates alongside the Terms of Service, Legal Center, Community Guidelines, and Payments & Escrow rules.

Questions, requests or complaints concerning privacy may be directed to Boulot Man through its official support or privacy channels.

Users may contact Boulot Man to request access, correction, deletion, restriction, portability, or marketing opt-outs. Reasonable identity verification is required before processing.

Boulot Man's trust model depends on Users being able to interact with Clients, Professionals and Companies without unnecessarily exposing sensitive information.

Boulot Man strictly follows the core principles of Transparency, Purpose limitation, Data minimization, Security, Confidentiality, Accuracy, Appropriate retention, User control, and Responsible information sharing.